TERMS & CONDITIONS

We are be COSY limited liability company registered in Qatar and our warehouse is in Doha (company CR143922).

When you shop with us to access our services , these terms and conditions apply , they are important for both of us to set out how much we expect from each other, of course if any help needed or anything is not clear you can contact us at info@becosy.store and we will help you immediately.

To shop with us you must be an adult and responsible for this shopping experience, and to have an authorized credit/debit card.

When placing an order ، you will receive a confirmation email/SMS or a WhatsApp Message, if any issue happened to the order, don’t worry we will get in touch with you to inform you about it.

For prices and product description some errors might occur by mistake, if you discover any error in your order , contact us and we will give you different options such as  exchange or refund the order depending on the error.

Return and exchange ,we don’t offer return or exchange of items unless item purchased is flawed or defected, as long as the hang tag not removed. If you wish to return a flawed item please contact us within 24 hours for exchange or refund at support@becosy.store

Be COSY owns and has permission to use the intellectual property rights in its website and its content, these rights are protected around the world all such all rights reserved.

You are not allowed to use our content for commercial use , and you are not allowed to use/print our pictures logo and website without permission.

Acceptance of Terms and Conditions

These Terms and Conditions apply as between you, the User of this Site and Becosy.store., the owner(s) of this Site. Your agreement to comply with and be bound by these Terms and Conditions occurs upon your first use of our Site. If you do not agree to be bound by these Terms and Conditions, you should stop using our Site immediately.

Age Restrictions

Persons under the age of 18 should use this Site only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.

Feedback, Comments and User Submissions

Becosy welcomes your feedback and comments regarding our Site, products and Services. We do not accept confidential or proprietary information. All comments, feedback, ideas, suggestions, and reviews (“Submissions”) shared with Becosy are not confidential and will become the sole and exclusive property of Becosy.

Orders, Pricing and Merchandise Availability

You are able to purchase products from several retailers and brands on becosy. Merchandise availability on Becosy is not guaranteed, as stocks may be low. All orders are subject to acceptance and availability and in some cases orders cannot be processed. Becosy reserves the right to refuse or cancel any order for any given reason at the time. When making an order on Becosy you will receive an email with your order details confirming that we have received your order and that it is being processed.

All pricing information on the Website is correct at the time of going online. Becosy reserves the right to change prices and alter or remove any special offers from time to time and as necessary.

In the event that prices are changed during the period between an order being placed and Becosy processing that order and taking payment, provision of Services shall commence as per your order and you will be charged the original price.

Becosy attempts to be as accurate as possible in the description of the products. However we do not warrant that such a description is totally accurate, complete, reliable and error free. In case you are not satisfied with the product ordered by you, you can return it to us according to the relevant provisions of our return policy

Payment

Upon receiving your order, Becosy will send you an email confirming that we have received your order and that it is being processed. A validation check and authorization by the card issuer will be made and payment will be debited and cleared from your account at the time an order is made. 

We accept Visa, Mastercard credit cards. You can also choose to pay cash upon delivery.

Becosy takes care to ensure that the Site is secure and that details of your order and payment are kept confidential, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

Please note that we do not store credit card details nor do we share customer details with any third parties.

Returns

We do Exchange but No Return policy. Please refer to our return policy for more details.

Insurance and Delivery

All orders made on Becosy are insured from the time of dispatch until they are delivered to your specified delivery address. We require a signature for all orders delivered at which point the goods are no longer the responsibility of Becosy and that responsibility passes on to you.

Please note that Becosy aims to deliver all orders within 1 to 2 working days for orders within Qatar (this may take a bit longer during sale periods) unless otherwise stated on the Site. international orders take up to 7 days to deliver.

Estimated delivery times are to be used as a guide only. We are not responsible for any delays caused by the local customs clearance processes.

Termination and Cancellation

Either Becosy or you may terminate your Account. If becosy terminates your Account, you will be notified by email and an explanation for the termination will be provided.  Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.

If Becosy terminates your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.

Becosy reserves the right to cancel orders or payments without stating reasons, for any reason prior to processing payment or commencing Services provision.

If orders or payments are cancelled or you terminate your Account for any reason prior to commencement of Services provision you will be refunded any money paid in relation to those purchases.

Provision of Services

Provision of Services shall commence when full payment has been received.

Becosy shall use its best endeavors to provide the Services with reasonable skill and care.

Provision of all Services shall be subject to the terms and conditions pertaining directly to those Services.

In the event that Services are provided that are not in conformity with your order and thus incorrect, you should contact us within 7 calendar days to inform us of the mistake. Becosy will ensure that any necessary corrections to the Services provided are made within 7 working days.

for orders inside Qatar, once you place your order, customer service will get in touch with you in a WhatsApp message to confirm the time and location of delivery, if we don’t hear from you within 5 working days Becosy has the right to cancel your order and refund you if you already paid by card.

Changes to the Service and these Terms and Conditions

Becosy reserves the right to change the Site, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Site following the changes. If Becosy is required to make any changes to Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.

Availability of the Site

The Service is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.

Becosy accepts no liability for any disruption or non-availability of the Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

Communications

When using the contact form or any other online communications infrastructure ,including but not limited to web based email ,messenger, whatsapp messages. Becosy may from time to time send you information about our products and/or services. If you do not wish to receive such information, please click the “Unsubscribe” link in any email that you receive from us. Or notify us in a what’sapp message.

Law and Jurisdiction

These Terms and Conditions and the relationship between you and Becosy shall be governed by and construed in accordance with the Law of Qatar and Becosy and you agree to submit to the exclusive jurisdiction of the Courts of Qatar.

Becosy also applies and abides by Qatar rules and regulations for all guarantees.